Five Stars from Melvin Chan - 166 West St, Northborough - April 2023

Kathleen Burns managed to guide my family through the weirdest real estate market in history (Covid) to land us our dream home. When you combine her unparalleled professional skills (knowledge, experience, negotiation) with her wonderful personal traits (patience, tenacity, ability to gently guide her client past useless distractions) and mix it with her lengthy list of skilled contacts (legal, mortgage, inspectors, tradesmen), the result is the best real estate agent the profession has to offer.

Haven Construction Mangement, Inc. May 2020

We were fortunate to meet Kathleen 5 years ago as we were just starting to explore opportunities in residential real estate investment. Since then, we have worked with her on the purchase of 12 houses (and counting!). She also helped my parents find their perfect home for retirement, which was not an easy task!  Kathleen is knowledgeable, detail-oriented, responsive, available, and most importantly- patient and enjoyable to work with. There have been several times when we have secured a home, even without necessarily having the highest offer, because of the way she has presented us and herself, and because other realtors know that she will be reliable and professional. She works hard for her clients, always doing extra legwork to make sure that we know everything there is to know about a property, and she remains committed and involved throughout the entire process. We cannot recommend Kathleen highly enough- any buyer would be very lucky to have her on their team! 

Leclerc Family - May 2015

Thank you again for your tremendous support in helping us sell our home and purchase our new home! We are so grateful for your patience, guidance and expertise. Our search began a couple of years ago when we began to explore the housing market in Northborough, MA and the surrounding area. Although we were not ready to sell our home, you graciously offered your time to show us many homes in the area. You also spent over two hours in our home and offered helpful advice on how to stage and enhance our home in preparation for sale.
In August 2014, we were ready to make our move. You clearly explained the entire sale and purchase process and explained what to expect. We found our new home and you expertly and kindly negotiated with the owners who were not represented by another realtor. We truly believe that we would not have been able to purchase our new home without you. Your honest and patient demeanor helped all parties navigate the process.
The final chapter was placing our house for sale. We were both anxious about the process. However, you guided us through each stage – and managed to obtain an offer in less than a week! You also helped us to price our home aggressively and obtain an offer that was close to our asking price.
Thank you again for your service. We consider you a kind, honest and trustworthy realtor – and are very grateful to have had the opportunity to work with you.

Jane Dykema and Jeff Vautin - October 2016

It is with greatest possible enthusiasm that I write to recommend Kathleen Burns as a realtor.
Kathleen came recommended to us by friends whom she’d helped find their dream home, and we first met her when moving from Boston to Worcester. Four years later, when we decided to stay in Worcester, she was the only realtor we wanted to work with. My husband and I had very different and specific things we were looking for in a home and after a few showings, Kathleen quickly learned, before we did, what features would satisfy us both, while still providing a certain number of bedrooms for a growing family, a yard for the dogs, and staying in our price range.
Kathleen was always available to show us a property on short notice, would go back with us if we wanted a second look, and provide advice and insight into the larger market and how each property was situated in it. She responded to emails and took the time to answer all of our many questions.
Once we found our home, Kathleen guided us through the process, acting swiftly with an offer, advocating for us with the sellers’ agent, giving us advice on negotiations. She recommended the lawyer we used, and the mortgage broker, and helped rearrange schedules, fast-tracking the closing to accommodate our planned travel overseas. We could not have done it without her.
The worst part about settling into the perfect home for us, is no longer seeing Kathleen! We couldn’t recommend her more highly as a realtor. Thank you, Kathleen!

Lourie Family - October 2023

Kathleen was amazing throughout the entire process and guided us through every step. Her knowledge and expertise along with her kind and caring personality made selling our home an enjoyable experience.
I would recommend Kathleen in a heartbeat!